Contacting TeqMobility Support
How to reach TeqMobility support and choose the right contact method.
Overview
TeqMobility offers dedicated support channels to help resolve questions efficiently.
Using the correct channel helps route requests properly and speeds up response times.
Support Contact Information
- Support Email: support@teqmobility.com
- Coverage Phone Line: 213-799-5583
When to Use Email
Use email for most requests, including:
- Account updates or corrections
- Coverage submissions or resubmissions
- Documentation requests
- Technical or platform related issues
- General operational questions
Email allows the team to review details, attachments, and records accurately.
When to Use the Phone Line
Use the phone line for urgent issues or situations that cannot be resolved through the platform or email.
This includes time-sensitive coverage or access concerns requiring immediate clarification.
Hours of Operation
- Monday to Friday
- 8:00 AM to 5:00 PM PST
Requests received outside business hours are handled on the next business day.