Managing Your Account Information
How to keep account and vehicle records accurate to avoid DMV and compliance issues.
Overview
Accurate account information is required to prevent DMV processing delays and compliance issues.
This article explains account name requirements, how vehicle registration must match, and how to request updates.
Account Name Requirements
- Your account name must be spelled correctly.
- The account name must match the name on your government-issued ID.
- The name must also match registered vehicle records.
Mismatched names can result in filing errors, delays, or rejected submissions.
Registered Vehicle Name Matching
- The registered vehicle name must match the account name.
- This ensures DMV filings are accurate and compliant.
- Name mismatches may cause processing delays or compliance issues.
Before adding or updating a vehicle, confirm registration details align with your account information.
Requesting a Name Change
To request an account name change:
- Email support@teqmobility.com.
- Include the corrected name and any supporting documentation if requested.
Support will review the request and guide you through the next steps.
Adding Vehicle Owners
Requests to add additional vehicle owners are handled by email.
Send the following details for each owner to support@teqmobility.com:
- Full legal name
- Registered vehicle name
- Email address
- Phone number
- Mailing address
Requests are reviewed to ensure records remain accurate and compliant.
Best Practices
- Double check account and registration names before submitting updates.
- Notify support promptly if legal or ownership information changes.
- Keep all vehicle records consistent across documents.